Frequently Asked Questions

Everything you need to know about your Narah Soleigh order.

What materials are used in Narah Soleigh collections?

We prioritize sustainability by using premium eco-friendly materials such as ECONYL® regenerated nylon and organic cotton to ensure high-quality, long-lasting fashion.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the EU and 7-14 business days for international orders, depending on the destination and customs processing.

What is your return policy?

We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags and hygiene liners attached.

How do I find the right size?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for swimwear and referring to our fit notes for specific collections.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible payment options.

Are your products ethically made?

Yes, we work closely with small, family-run factories in Portugal that ensure fair wages, safe working conditions, and high craftsmanship standards.